Tuesday, September 8, 2020

Customer 360 Dashboard (MY 100th Blog Post)

On this joyous occasion of me successfully completing 100 blog posts I thought I'll write about something that excites me. Hence, I happened to choose the customer 360 dashboard. Customer 360 is proposed as the solution that encompasses a series of SAP products to improve the customer experience. Thus, we can have all the relevant data of our customers at a glance and in an agile way. Knowing aspects such as the state of their profitability, the level of service or the outstanding debt are some of the advantages of this solution. The information that the user can acquire using this dashboard is quite significant. Some of them are: - 

  • Sales and Global profitability and Business Potential according to CRM.

  • Annual Sales Data, Profitability and Product ranking.

  • Order Fulfillment Details

  • Monitoring Risk Situations and  Age of Debt


The above picture is a preview of the Customer 360 Dashboard.


No comments:

Post a Comment